Shaya Services
Inbound Call Service
Professional and swift response to customer calls, delivered by experienced and trained specialists, adhering to the highest quantitative and qualitative standards
Outbound Call Service
Calling your customers and target audience for telemarketing, surveys, debt collection, second-level support, etc.
Software Development
Design, development, and implementation of customized software tailored to your business needs and processes
Online chat
Establishing easy, fast, and interactive communication with customers through online chat across your various business platforms
Social Media Support
Establishing effective communication with target audiences online to provide support, better understand their needs and desires, and offer tailored services accordingly
Customer Support Consultation
Providing expert consultation, designing creative solutions, and implementing intelligent systems to optimize customer interactions
Benefits of Outsourcing with Shaya
Reducing Operational and Capital Expenses
Outsourcing significantly reduces costs related to personnel, operational space, equipment purchases, and infrastructure development.
Reducing Managerial and Operational Challenges
By focusing on core business activities and outsourcing customer interactions to Shaya, managerial and operational challenges are minimized.
Increasing Productivity and Effectiveness
Leveraging Shaya's technical expertise and specialized skills enhances your organization's productivity and performance.
Quick Response to the Needs of the Organization and The Target Market
One of the advantages of outsourcing to Shaya is our high flexibility and quick response to the changing needs of your target market and organization.
Improvement of Customer Experience
Better and more targeted communication with customers greatly aids in gaining a deeper understanding of their needs and desires.
Focus on the Competitive Advantages of the Business Unit
Reducing managerial and operational challenges increases the organization's capacity to focus on its key activities and competitive advantages.
