Inbound Calls from Customers;

An Opportunity to Create a Better Experience

Shaya’s Inbound Call Service

Shaya’s Inbound Call Service

Shaya’s Inbound Call Service is a call center equipped with the latest intelligent and advanced infrastructure. By employing trained specialists and experts, it is prepared to respond quickly and accurately to customers' questions and requests. The use of up-to-date technologies and infrastructure, along with data analysis, significantly contributes to the continuous improvement of response quality in this center. Additionally, in line with social responsibility and providing better and higher quality services to all customers, this service includes video communication using sign language to assist the deaf community.

Advantages of Shaya’s Inbound Call Service for Businesses

Reducing Costs and Challenges

By outsourcing your call center to Shaya, all operational and capital challenges and costs, including allocating office space, hiring consultants and experts, training, and paying salaries and infrastructure preparation costs, will be eliminated.

A man raising his hands in front of a monitor displaying financial charts, illustrating the cost-saving benefits of Shaya's inbound call service.
A happy man talking on the phone, showcasing increased customer satisfaction and improved interaction quality through Shaya's inbound call service.

Enhancing Customer Satisfaction

By outsourcing your inbound calls to Shaya, there is a greater focus on improving the quality of customer interactions and increasing their satisfaction. Additionally, the organization can concentrate more comfortably on its core activities, thereby enhancing both support quality and product quality simultaneously.

Utilizing Modern Technological Infrastructure

Shaya, by leveraging the latest global hardware and software technologies, has established a stable, secure, and unlimited infrastructure for providing inbound call services to organizations. This powerful platform, utilizing cutting-edge knowledge in customer relations, paves the way for enhancing the customer experience for organizations.

Two men discussing in a server room with a laptop, highlighting the advanced technological infrastructure Shaya uses to provide call center services.

Other Related Services

We are ready to provide you with high-quality services.

Direct your inquiries and requests to Shaya through our communication channels. Our dedicated support team is committed to promptly addressing your questions and concerns.